By accessing and using this Web Site, you shall be deemed to have accepted to be legally bound by these Terms of Use. If you do not agree to these Terms of Use, please do not use this Web Site.

• This Web Site is the official web site for the Wood-Chair-Mats.com.
• The materials located on this Web Site including the information and software programs (the Contents), are protected by copyright, trademark and other forms of proprietary rights. All rights, title and interest in the Contents are owned by, licensed to or controlled by Wood-Chair-Mats.com.

• Except as otherwise provided, the Contents of this Web Site shall not be reproduced, republished, uploaded, posted, transmitted or otherwise distributed in any way, without the prior written permission from Wood-Chair-Mats.com.
• Modification of any of the Contents or use of the Contents for any other purpose will be a violation of Wood-Chair-Mats.com's copyright and other intellectual property rights. Graphics and images on this Web Site are protected by copyright and may not be reproduced or appropriated in any manner without written permission from Wood-Chair-Mats.com.

• We do not collect personal information about you when you visit our website unless you choose to provide this information to us. However, we do collect and store certain information automatically in order to process information about your visit to our website.

• If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically such as the Internet domain, IP address, date and time you access our site and the pages you visit. This information will not identify you personally. We use this information to help us make the site more useful to visitors. We do not track or record information about individuals and their visits.

• You may choose to provide us with personal information, as in e-mail with a comment or question. We use the information to improve our service to you or to respond to your request. We do not share your e-mail or other personal information with any outside organizations.

• Wood-Chair-Mats.com uses SSL 128-bit encryption for your orders. This is the industry standard for secure transactions over the Internet.
• We accept VISA, Mastercard, American Express, Discovery and EFT (Electronic Transfer of Funds) transfers if pre-approved.
• Please call for other items shown in the catalog and for large quantity discounts.

• Confirm price, and size when placing an order.
• We are in no way responsible for lost or damaged shipments. It is the customers responsibility to file a claim for lost or damaged shipments with the shipping company. Please inspect upon receipt to make sure that it is not damaged.

• Returns are accepted solely at the discretion of Designer Touch.
• If you receive a defective chair mat, we will do everything in our power to make sure you receive a replacement at no cost to you. You must within 2-3 business days of receiving the item to get the necessary information that may be needed to process a claim, provide a return authorization, etc.. Designer Touch will take care of any shipping charges to return the defective chair mat and get the replacement to you.

• If your order appears to have been damaged during shipment, it is recommended that you refuse the shipment at the time the delivery attempt is being made. Please detain the delivery person until you have the opportunity to inspect your parcel and before you sign for it.

Product Satisfaction

• If you are unsatisfied with our product, it can be returned for an exchange or refund. You must contact us within 2-3 business days of receiving the item to get a return authorization.  All return items must be received within 10 business days of the date the return authorization is issued, and no more than 30 days from date our product was originally shipped to you. Items returned without a return authorization will be disregarded or returned at the customer's expense. All returned items must be in a "never used" condition, or we will not accept them. Shipping on non-defective chair mats is the responsibility of the customer and will not be credited.

Refunds

• Refunds for non-defective items may be subject to fees. If a refund is requested, a 10% to 25% restocking fee will apply; this is due additional charges from the credit card companies for refunds. They charge us for original the sale and if a refund is processed they charge us again in effect doubling our card processing expenses. Shipping and Handling on Non-Defective products is the responsibility of the customer and will not be refunded.

Liability

• No claims will be accepted after the materials are installed. Although we sell the highest quality mats available, we cannot extend any guarantees, expressed or implied, as to slipperiness, wear resistance or maintenance procedures.